The Resident Engagement Workflow

Configure the engine that tracks every resident service request. Key features include:

  • Stand alone or integrated with existing resident app or portal
  • Track received, booked, dispatched and completed steps
  • Resident surveys
Resident View (With Shadow) (1) (1) (2) (1)
Resident View

No download or account required for real time updates on service requests.

  • Automatic status updates
  • Attach photos
  • Scheduling
  • 2-way text or email communication
SuiteSpot Mobile App (With shadow) (2)
The SuiteSpot Mobile App

Everything you need to complete a resident service request and share instantly with the office.

  • 2-way resident communication
  • Real time updates to onsite and office teams
  • Masking of personal details and internal communication