.svg "suitespot-logo-full-colour-rgb (3)"){kind=logo}
From Request to Wrench, Without the Overhead.
Sam captures every voice or chat service request and acts immediately—resolving minor issues, mitigating active problems, escalating when needed, and keeping residents informed while your team gets to work.
Get Started
Fully Orchestrated Service Workflows
A True AI Maintenance Specialist
Sam is a deeply trained maintenance AI agent, purpose-built to reduce costs, lower risk, and protect your properties at scale, without sacrificing resident satisfaction.
Real-time response to urgent issues—before they spiral into damage or liability. No phone tag, no paper, no labor.
Cut admin overhead as Sam accurately identifies non-emergencies and avoids unnecessary dispatches.
Sam delivers every request with full context, so your team can act fast—while keeping residents in the loop every step of the way.
Mitigation & Deflection
Sam helps residents solve simple issues on their own—or minimizes the impact
while help is on the way.
Mitigation
Real-time guidance that helps residents stabilize the situation—reducing emergency escalations by up to 25%.
Deflection
Walks residents through simple self-fixes, resolving 20-30% of issues without ever dispatching a technician.
Ask. Capture. Improve.
Sam closes the loop after each job with built-in feedback collection, helping you stay ahead of complaints and build trust at scale.
Your Always-on Resident Service Agent
