About SuiteSpot

SuiteSpot’s mission is to build software that helps property managers and owners increase their Net Operating Income (NOI).

SuiteSpot Technology offers multifamily property managers and owners the most robust unit make-ready and property operations software platform on the market.

Since 2009, customers have used SuiteSpot products to digitally oversee 100,000+ inspections, make-ready projects, and service requests.

By adopting our platform (and moving away from paper forms), our customers enjoy:

  • Faster unit turnovers times
  • Reduced costs associated with errors in their field operations processes
  • Greater visibility into the performance of their portfolio

Our platform currently focuses on three key processes:

about_1

Turnover & Renovation Management

Use our templated make-ready workflows and process rules (or customize your own) to guide field staff through unit turnovers and value add renovations faster and more accurately. Approve costs and oversee status updates remotely with our management dashboard.

about_2

Mobile Inspections

Schedule all types of building and unit inspections, provide workflows tailored to each inspection type, view photo records of conditions, and automate resident chargebacks—all through your field staff’s mobile device (even if they’re offline or can’t get a signal).

about_3

Mobile Work Orders

From common area inspections to facility equipment readings, create and assign work orders for on-site staff, or scheduled recurring ones to be sent to the right staff. Digitally track the status of work orders and get alerts when they’re overdue.

We’re constantly listening to the needs of the industry and our users so we can improve our platform. We plan to continue innovating in the property operations space so that the process of connecting on-site staff, property managers, and outside suppliers and contractors is more efficient and intuitive.

Partners

At SuiteSpot we recognize that technical solutions are even more valuable when they interconnect in flexible ways allowing organizations to assemble end to end solutions to drive their operations. Our platforms are engineered using open standards and provide comprehensive APIs to query and operate on the data in the SuiteSpot system.

PMS Integration Interface. The PMS integration interface allows organizations to connect all the field operations performed in the SuiteSpot system with financial and enterprise resource planning systems operated at corporate office level. The interface provides flexible input and synchronization of financial information (purchase orders, expenses, resident charges) and operational information (work order information). This allows organizations that have a long standing investment in a system of records to keep operating that system while fully realizing the benefits that SuiteSpot brings to the field operations team.

In addition to financial information, resident information and resident events are also synchronized to allow automatic initiation of field workflows (e.g. when residents provide notice to vacate or at lease end) or to facilitate communication with the tenant when access to occupied units is required.

The PMS Integration Interface is available for Yardi Systems (two way integration) including access to the following Yardi Modules: Vendor Invoicing, Service Requests, Billing and Payments. For clients utilizing the Yardi Job Cost module, SuiteSpot is fully compatible with Yardi job identifiers and category accounting.

Yardi-Logo-ec5ffb05-2f20-42fc-ad45-4e460a3caaff-3-1

Contact us for more details on MRI SystemRealPage or other 3rd party systems.

Business Intelligence Interface. While SuiteSpot includes powerful analytics capabilities out of the box, we do recognize that complex business decisions can benefit from holistic, inter-disciplinary data processing and visualization as provided by 3rd party specializes Business Intelligence tools. The SuiteSpot BI Interface allows such systems to query and extract data in the SuiteSpot system for analytical processing and presentation. The interface is developed using a modern RESTful approach.

If you would like to discuss integration opportunities please contact us at partners@suitespottechnology.com

Companies Using SuiteSpot

Multifamily property management teams and owners have used SuiteSpot to oversee 100,000+ make-ready projects, inspections and maintenance tasks.

“Toronto Community Housing (TCHC), North America’s 2nd largest public housing organization with over 58,000 units under management, selected SuiteSpot as the exclusive turnover management software platform. TCHC expects the SuiteSpot solution to provide millions of dollars in savings year after year”

It has made a great difference in the way I manage the suite turnover process and quality control aspect of my position, as well as the tenant chargeback follow ups.

Greenwin

Janet Chamberlain, Director of Operations/ Residential

The deployment of Suite Spot has streamlined our turnover process and given us transparency in our financial reporting.

Park Property Management

Margaret Herd, Sr. Vice President, Residential Property Management & Chair, FRPO

SuiteSpot has become our operating platform enabling us to accelerate the rent readiness of units and ultimately bringing significant savings to our multi-family customers in time and money.

The Byng Group

Frank Settino, Chief Executive Officer