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The Work Order Workflow

Configure the engine that powers every work order to quickly reach your goals. Key features include:

  • Service request automation
  • Location, skill and business rule integration
  • Centralized approval processes
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Work Order Workspaces

Two connected workspaces with optimal user experience and opportunities for centralization.

  • Office
  • The SuiteSpot Mobile App
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Board View

This fully integrated view allows the management and assignment of all work orders.

  • Skill set and capacity workforce management
  • PMS integration
  • Priority indicators
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Job View

Everything a service technician needs to execute a work order.

  • Resident information access
  • Unit activity history
  • Access to images and notes from service request
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The SuiteSpot Mobile App

Everything you need to complete work onsite and share instantly with the office.

  • Time tracking
  • Vendor engagement
  • Real time updates
  • Close work orders
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Work Order Scorecards

Measure how well your workforce is performing. Key performance indicators include:

  • Time tracking
  • Average days to complete
  • Currently overdue work orders
  • Callbacks